Bear Design & Communications support team will be available between the hours of 9.00am and 5.00pm Monday – Friday. This excludes weekends and holidays, regardless of the web host. Within a reasonable time period we will look to fix any issues with the website which are not due to a customer’s doing.
*Bear Design & Communications Ltd will not tolerate any form of harassment against its employees from customers or third parties and we reserve the right to cancel a contract without refund in the event of unreasonable or inappropriate conduct. This includes threatening behaviour and abuse directed towards our employees thereafter any further communication must be via postal mail only.